The GameStop return policy is fairly strict, especially when it comes to opened games and consumers trying to return items without a receipt. All Rights Reserved.

We were placed on hold and he came back a couple minutes later and asked for our order number. Gamestop would rather take the risk on potential profit by a customer buying it with complete intent to return it in the 7-Day time and forgetting to do it than worrying about the small percent of people that use Gamestop as a "rental service". I don’t ever plan on using the site again? I was told I needed to order again using my card so they would be able to get the credit card number for a refund.

The company also sells a video game magazine. Most of the products including the content, digital games, and personal computer downloads are acceptable by GameStop and some of them are eligible to provide the refund cost.

Anonymous. Customers can order video games and accessories from the Gamestop website or purchase items in store.

Another exception that you will find across the GameStop return policy is related to the “bundled” products.

If you paid cash for an item costing more than $150, you will be asked to wait for a return payment check from the corporate headquarters of Gamestop. As you can see, the GameStop return policy is a bit restrictive but you can still get a full refund in case you comply with their rules and don’t abuse their policies. Post Your Comment Below: Your email address will not be published.

You can simply go to a GameStop local store, How To Get Cash Back Without A Receipt [2018], Tips & Tricks To Deal With Holiday Returns, Quick FAQs On Return Policy For Ecommerce Stores. As a result, I ended travelling to another store that always helps me with any issues without any fuss on defective product exchanges. We listed to the automated answering service and pressed #5 for All Other Calls. First, it's really scummy how GameStop tears the return label off the packaging label. Please notice that as soon as you remove the shrink wrap around the games or gaming consoles, GameStop will consider that the products have been opened and they won’t issue you any refund. One of the things that you need to know about the GameStop return policy is that it is a bit restrictive. Customers requesting a refund must have the refund issued in the same payment method as the purchase.

I bought a ps4 for my cousin yesterday and he didn't like it, I got the ps4 last of us bundle and the game has already been redeemed, can I still get a full refund for the ps4 or not? Required fields are marked *. Rather-Be-Shopping.com. Downloadable content: in this case, you won’t be entitled to any refund or exchange of any type. Discover all you need to know about Best Buy return policy. It’s also worth noting that refunds are issued to the original form of payment. I don’t understand why what seems to be a reasonable request for an exchange or store which was my first choice because I wanted this for my son for a present wasn’t something they where willing to do. This site uses Akismet to reduce spam. You can get a full refund on opened or unopened accessories within 30 days of purchase. GameStop return? According to the GameStop return policy, you have 30 days after your purchase to return a product. GameStop Return Policy: Everything a Gamer Needs to Know. Discover the best stores to return products. While GameStop has not announced specifics, they did indicate that they will be providing an extended return window so shoppers have ample time to return items once all locations reopen. You have two options when buying from their website: You can either return your purchase to any GameStop location, or you can send it back using the return shipping label that came with your order. However, one of the things that many people don’t even remember is that you may not like the game.

I don’t believe they had any intention of crediting my card, because I had asked why I couldn’t just give her my card number or why I couldn’t cancel the order.

Returning a Gamestop purchase to the store: Gamestop accepts returns of merchandise within 30 days of purchase. I called, I've just been left on hold for 30 minutes plus, even if I called first thing in the morning. There is a return shipping label included with your order.

Returning a purchase by mail: Gamestop also allows customers to return purchases made online by mail. GameStop is a little more lenient when it comes to returning accessories. It’s with this in mind that I wanted to dig deep into their return policy and get an answer to all your burning questions.

There is a return shipping label included with your order.

At GameStop, you can buy not only video games but also video game consoles. After your 7 days are up, GameStop still gives you 30 days to do an identical exchange. When customers subscribe to the magazine, they get an additional 10% credit for trade in items. Take a look at Ashley Furniture mattress return policy. Learn how your comment data is processed. Managers working at Gamestop have the right to refuse returns or change the return policy as they see fit. In case you want to return a product that cost more than $150, you will need to wait up to 14 business days to get a check for the amount you paid. Use that label to ship back your purchase. Warning: Don’t abuse this policy as you take the risk of being banned from future returns. We said we didn’t have it and he said that we could learn more online at Gamestop.com.

“Bundled” Products – If you try to return an item that was part of a bundle, they’ll refuse your return. Without further ado, here’s exactly how the return policy works at GameStop.

After all, when the company notices that you are abusing their policy, you may get banned from future returns. In case you already opened them, you can only get a direct exchange.