Salut, nous sommes désolés pour les problèmes inutiles, si vous avez des questions, veuillez contacter notre service client et envoyer un e-mail à cs@soufeel.com, nous résoudrons votre problème dès que possible. © 2020 Trustpilot, Inc. All rights reserved. Cher, je suis désolé d'entendre cette nouvelle, veuillez envoyer un e-mail à cs@soufeel.com, notre service client s'en occupera rapidement et nous devons résoudre tous vos problèmes. Mon concubin m'a commandé une chaine et 2 paires de boucles d'oreilles. Hi Abdul, please do not worry, we are legit. Placed an order for Mother's Day and after opening a dispute with Paypal, finally received on July 2nd. Leave a Comment Update Report.

Customer service stopped responding.
.ps-new{font-size:16px; font-weight:700; color:#000; line-height:40px;} Au moins on aurait un meilleure souvenir de cette commande !!! Votre compte sera plus sécuritaire, vous pouvez faire des achats et économiser avec un paiement plus fiable. I had been irritating about my order gonna send to the wrong location as i was placing the wrong address in my order, and then I tried to contact them by email and their responses was quick and efficiency, excellent manner and attentive. Then on top of that I was told 5 to 8 business day and part of the 3-5 for handcrafting days was for it to be quality inspected prepared and packaged, but clearly by looking at the Wallet it was not quality inspected. Puis le lendemain en rupture de stock finalement. I wish you a happy life. Write a review. A fuir absolument !!!! Very happy with the company and will definitely be ordering again. Terrible Terrible Terrible My 15 year old daughter bought a puzzle for me for mothers day on May 5,2020. Placed order today will it be here before xmas. Received socks that had wrong dogs name on them and lettering cut off. Hi Erin, thank you for your order to us. Write a review Write a review Reviews 69 Write a review. Don't fall victim to their products and multiple business names ie photosocks.com and various other websites they operate.

I see a lot of negative reviews of orders not being delivered and now i am skeptical to buy from your website. Can you give back the missed gift moment? Check the scorecard report on WOT Appalling product with very poor quality. Parce que la création sur mesure prend 1-3 jours. I am very happy. Anyway I’m finally relieved myself and felt Soufeel was reliable and incredible. If the site has a bad WOT trust rating it means someone had a bad experience. Ces prestataires sont légalement contraints de protéger vos données personnelles et peuvent opérer dans n’importe quelle région où nous exerçons nos activités. You could contact with our customer service, the email address is: cs@soufeel.com They could help you with it. Hi Ammar, I am sorry to bring you a bad shopping experience, we will continue to improve, I wish you a happy life. After it finally was finished stated it would take 5-8 days for delivery... here I am 14 days later and still can't even track my order.

Je suis désolé de vous apporter une mauvaise expérience d'achat, nous continuerons à nous améliorer, je vous souhaite une vie heureuse. du GDPR. Learn how to stay safe during COVID-19 in our new guide: Hi bethany, could you please offer us your order number to cs@soufeel.com so that our customer service representative will look into this further for you? I felt they’d deserve it as it’s not only about the product was attractive and creative, also their effectiveness of services. Thank you.

Absolute joke. Cette Déclaration de cookies ne s'applique pas aux cookies, applications, technologies ou sites Web appartenant à et / ou exploités par des tiers, ou aux pratiques de ces tiers, même s'ils utilisent ou accèdent à notre technologie pour stocker ou collecter des informations.

Pour obtenir davantage d’informations sur la manière dont les tiers utilisent les cookies, veuillez consulter leur politique de confidentialité. Thank you for your feedback. Hoping my reply helps you! De plus, tous les employés de l'entrepôt qui entrent en contact direct avec nos produits portent des gants par prudence. Delivery was on time even in covid situation. We ordered a custom made wallet for Father’s Day as a gift for the kids father and we purchased along with the extra hard copy photo option when we received the wallet in the mail the photo was missing I was a bit upset about this so I sent a email and got a response back straight away with a sincere apology and they offered us a refund for the mishap. Comes in a small bag of just a photo that is significantly creased and folded because it was rolled up and stuck in a small bag. We use cookies for analytics, personalization, and ads. So happy with my order! It's so many things you need work on.
Last updated 2 years ago.