LOVE THIS COMPANY Date of experience: February 23, 2023 Advertisement Rabene 1 review AE 4 days ago Lucy in the Sky has a consumer rating of 2.83 stars from 1,066 reviews indicating that most customers are generally dissatisfied with their purchases. What a terrible return policy for a online store. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. This consists of doing coursework over 15 months. This is the one Sky contact number constantly referred to as being dedicated to customer service. I HAVE NOT RECEIVED MY ORDER. 6) Actor William Shatner also covered the song in dramatic, spoken-word style. Technical support. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. Lucy in the sky is a great company from products to customer service I am always satisfied. DO YOU SHIP INTERNATIONALLY? GetHuman does not work with Sky's customer support operations, directly or in any . You can also search for styles with a guaranteed immediate delivery date using the Quick Find on the website. Business Profile Lucy In The Sky, Inc Online Retailer Contact Information 748 S Main St Los Angeles, CA 90014-2013 Get Directions Visit Website (213) 278-0968 Average of 282 Customer Reviews. Any currency conversion are for reference purposes only. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. Do you agree with Lucy in the Sky's 4-star rating? Takes forever to ship and zero response from Customer Service, Late delivery, low quality and useless customer support. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. CAN I APPLY MY STORE CREDIT AFTER I PLACED AN ORDER? Moving home . My advice to anyone. In the case of any expired store credits, we will gladly issue another current one for the same value. Help and support; Contact BT; Back. If they don't offer refunds, they should have made this much more clear during purchase. Since Sky contact numbers change every time you look at the Sky help pages, you can call the general Sky customer service number 0333 7591 018 which is open Monday to Sunday from 8.30am to 11.30pm. Made and Designed in Los Angeles - Shop now at www.lucyinthesky.com Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). We do make it as transparent as possible indicating it on our FAQ to be read prior to ordering and easily on every individual dress page.You can email us at resolution@lucyinthesky.email if you need further assistance. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. Check out what 6,872 people have written so far, and share your own experience. - Verify the shipping address provided - if there is an error, you would need to reach out to DHL GlobalMail or USPS to see if it is possible to update your address. We also ensure all reviews are published without moderation. Review. International shipping is free worldwide over US$50 (not including taxes or customs fees) and US$6.90 for orders under US$50. Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 Lucy In The Sky Dress Store Review- Is It A Scam or Legit? - iReviews Ordered a dress for my daughter homecoming and it NEVER came. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. Our business hours are 8am to 4:30pm Pacific Time, Monday to Friday, excluding U.S Public Holidays. Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. Contact from abroad. If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. Horrible return policy. Then, the item never ships. Caveat emptor. Among its many cover versions, a 1974 recording by Elton John - with a guest appearance by Lennon - was a number 1 hit in the US and Canada. It is 9/23 no dress. All orders are subject to availability and confirmation of the order price. If anything else you can email us at resolution@lucyinthesky.email-Kate. Account and billing. Yes, it says so on the website -- READ THE FINE PRINT. The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.lucyinthesky.com or its licensors and are protected by copyright laws and treaties around the world. If you want to make a complaint to the Sky customer service team, they can be reached on . In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. Lucy In The Sky Login - corkery.hedbergandson.com Shop now at www.lucyinthesky.com. www.lucyinthesky.com retains the right to refuse any request made by you. But Sarah S got my exchange going and it will make it in time! They don't offer refunds, only store credits and when you use the store credit to buy something you have to pay for shipping and the item never arrives. Have something to share about Lucy In The Sky? Lucy in the Sky is an online clothing retailer offering high-end styles at super affordable prices. I HAVE MY TRACKING NUMBER. Products used:We havent received the products, Hi Jessica! It was not the representatives fault, so she did great, but the company should do better in alerting guests. This page was last edited on 12 October 2022, at 14:56 (UTC). Prom season is here, and you deserve to look and feel amazing for your big party! -Kate. I have been waiting for almost three weeks and still haven't got my money back. They are absolutely, THE VERY BEST!!!! Lucy in the Sky is a popular online clothing company that specializes in dresses for young adult women for special occasions. I have emailed twice and now we are scrambling for a dress for homecoming the week of. You either have to be put in a que in live chat with at least 100 people ahead of you or wait 48 hours for someone to respond to your email. Categories. He understood my issue, addresses it and rectified it. These linked sites have separate and independent privacy policies. We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. You can email us at resolution@lucyinthesky.email! Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. Our cut-off for same-day express shipping is 1pm Pacific Time. -Kate. See Profile. Hi Grace, Thanks for your feedback. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. I would never hesitate to order again given this fabulous experience I just had, Casandra M was extremely helpful and quick! We're sorry to hear about the order being delayed. As there is no phone number to be able to contact the company we ad two choices: email and be ignored or chat in and finally get a chat agent (the ONLY chat agent at this fraud of a company) Emma, It took three and a half hours waiting for the chat I suppose that Lucy in the Sky thought we would give up. What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. I don't care how good are their dresses and I don't even want to know. So glad we were able to help! Here are 8 tips for writing great reviews. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. It has been such a negative experience. Hans from Lucy in the Sky was very proactive in getting back to me in a timely manner. They just keep everyone's money, don't send anything. She even helped me cancel an order and issued my store credit instantly. Amazon.com: Customer reviews: Lucy in the Sky Back in London Lucy has a choice - stay with James or pine for Nathan, who's far away. The dresses didn't look anything like the photos. You would have received multiple shipping notifications if this is the case. Sky Phone Number 2. Sky Support Email. - Kate. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. Do the dresses come within two weeks and is it worth the money? For international purchases with specific credit/debit cards, your bank may charge an international transaction fee. Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. Live chat is never available, no phone # to call to speak with anyone, and does not reply to e-mail! We're so sorry to hear about the order. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. They have such cute styles, but the clothing quality is so bad. Please read the email in full, there may be pertinent details which may have been missed. Don't waste your time here! I emailed them to check if my order still hasn't shipped, please cancel and give me a refund. Contact our Customer Support Team - LUCY Knowledge Base A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. | Read 5,961-5,980 Reviews out of 6,594 Orders and upgrades. I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. You'll soon realize why they don't allow real customer reviews on their site Hi Emily, Contact Sky | Fastest, No Wait Time - GetHuman I ordered a dress from Lucy in the Sky for an outfit for a football game at my college this year. Totally disappointed! Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This Website may contain links to other websites (the "Linked Sites"), which are not operated by www.lucyinthesky.com. -Kate. - Kate, Hi Gosset! Yet Lucy in the Sky refuses to give a refund. -Kate. We'll send her your regards! tablet. If you need help please email us at resolution@lucyinthesky.email if anything else. Horrible company and horrible customer service. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Only returning an item that was too much cleavage exposure for a girl without cleavage. I ordered a dress on October 2,2019 and still not dress. Los Angeles, California Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. WHAT INFORMATION DO WE SHARE WITH OTHERS? However, this is out of over three hundred reviews. Lucy in the Sky Reviews | Read Customer Service Reviews of - Trustpilot Mar 16, 22 (Updated: Sep 23, 22) The company is best-known for its dresses, but they also offer swimwear, rompers and jumpsuits, two piece sets, skirts, shorts, tops, bodysuits, and pants. I ordered a few dresses a couple weeks back for a date party, but one of them ended up being a little bit too short. Shop Lucy in the Sky We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. Hi Mike, Thanks for your feedback. How often does the website restock? So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Please email us at resolution@lucyinthesky.email. Thanks for your feedback. I will definitely order from this website again. The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) Not only was she patient but she was quick and so attentive. With no warning either time. You can also specifically search for styles that ship in 24 hours with a 3-5 business day delivery date through the Quick Find function and selecting 'Delivered by' date. 1860 500 6633 is Tata Sky WhatsApp customer care number. Products used:None, sizing too inaccurate. -Kate. She answered all the questions we had quickly and gave good advice. I am so disappointed and will NEVER ORDER AGAIN! In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. I have a very box shape body but this bran hella create lavish looking dresses for my body type. Order took over 2-4 weeks to be delivered. . Completely different material than pictured. -Kate. Please contact us via Live Chat for 24 hour customer care. Email: shop@lucyinthesky.email - replies within 24 business hours. The dress is also incredibly thin and doesn't have much structure. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Date of experience: 20 February 2023 carly raymo 1 review US 2 days ago Late order Let us know if anything else and you can email us at resolution@lucyinthesky.email! She offered me advanced credit and provided easy instructions to do so. Please email us at resolution@lucyinthesky.email so we can assist you sooner. To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. Please reach out to us for the advanced credit prior to making a new order! Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com My customer service rep, Merry S, was so helpful and allowed me to return for store credit, which was awesome! They take your money and hope you forgot about the order because they'll never say anything unless you reach out, Hi Colleen, Please note that business days do not include weekends or public holidays. There are no fees if you pay on time. If you have any additional questions, contact us via Live Chat or email us at shop@lucyinthesky.email SHIPPING HOW LONG IS SHIPPING AND DELIVERY? -Kate. We are a 100% United States based company registered in California, and we process tens of thousands of orders on a regular basis. CAN I EXCHANGE MY ITEM FOR SOMETHING ELSE? Lucy In The Sky Reviews: Should You Try It? | ClothedUp Shop faster with the App My Account Account Wish list Order Status Help Center shipping returns sizing If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. Im very disappointed. my party is april 10. Companies can ask for reviews via automatic invitations. Please email us at resolution@lucyinthesky.email if anything else. Extremely disappointed and feeling like they stole from me. Lucy in the Sky - Home | Facebook The package was never opened -- and sent back immediately. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. where you can enter your landline number to check the service. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. The quality of clothing is so bad. Hi Elena, Thanks for your feedback. I had a few concerns about my order and my online team member Danielle M. was very helpful. I regret buying anything from them. Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? Search. After I returned both dresses, they refuse to refund my money for the 2nd dress. Please email us at resolution@lucyinthesky.email if anything else. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? Sky Fax. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. I HIGHLY recommend NOT ordering from this place. Finally, the Trust Mamma rating is four stars. Customer service contacts and company information. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). How useful is that if the items never come? I threw out all the clothing. Thankfully I was smart enough to purchase via PayPal and after 2 months I received my money back from PayPal. Live Chat available 24 hours a day, 7 days week, through the icon on the bottom right. Facebook is showing information to help you better understand the purpose of a Page. You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? I emailed on 9/16 noone has contacted me. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. For any delivery or shipment concerns please contact us within 14 days of the order being shipped. Hi Mandy, BROADBAND. Anyone can write a Trustpilot review. Lucy in the Sky with Diamonds - Wikipedia I am beyond disappointed in this company and its respect for its customers. Hi Bethany, There are thousands other options. You can only email and live chat with them. This Privacy Policy Statement only covers our Website and does not cover any other website. Products used:Still waiting for it to arrive (for 6 weeks)! Date of experience: 04 February 2023. All our models are approximately 175cm tall. Delivery date was Feb 17-24th. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. I wish they were more transparent with the type of quality on their website. Not to mention that the slip underneath hardly covers anything. I ordered my daughter's homecoming dress on 9/20. The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand.