Enjoy resolving queries at first point
All ideas are welcomed and you are trusted to work with autonomy. Description. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Housing Association. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. Metropolitan Thames Valley is now a big, mainstream association, but Metropolitan was set up to provide housing for the Windrush generation. It's a really good place to work if you like getting things done. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England.
Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. You can have some really difficult calls and off days
Seems customer service focused at first but comes down to targets and stats
Request a repair more quickly than by phoning or emailing, and at a time thats convenient for you. Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. Verify your email to use filters. However you may visit Cookie Settings to provide a controlled consent. You can register for an account if youre the named person on your MTVH tenancy agreement. The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. Really understaffed - non stop calls
Metropolitan Thames Valley Housing. These cookies will be stored in your browser only with your consent. Metropolitan Thames Valley works across housing, health, social care and education. In future you will see new features, as we continue to improve our online services. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies.
Your MTVH Online account - Metropolitan Thames Valley Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London News; Report a crime online. photo: Creative Commons / DFID - UK Department for International Development https://creativecommons.org/licenses/by/2./deed.en. Enjoyable when u have nice tenants and leaseholders
Metropolitan Thames Valley Salaries in the United Kingdom See what employees say it's like to work at Metropolitan Thames Valley. Year-long community programme launches to meet local needs of Clapham Park residents. If you've witnessed or been the victim of crime, report it .
Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. The information on this page is encrypted and not an endorsement of RefNow's services by Metropolitan Thames Valley and is purely informational.
Metropolitan Thames Valley HR References contact email address | RefNow Details about the employee. Historically great at developing staff.
Nottshelpyourself | *Metropolitan Thames Valley This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. Poor commission structure. You also have the option to opt-out of these cookies. Weve made MTVH Online secure to protect your personal data, so theres a 3-step registration process. There is no blame culture, but rather staff support each other to make things right. Process makes things take longer than they could. For the USA please use SSN (Social . Youll need your mobile phone and your unique invitation code. Hotjar sets this cookie to detect the first pageview session of a user. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script.
There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp
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Nicole DeRosa - Content Creator - NICOLEDEROSA.COM | LinkedIn No one is allowed to disclose the new head office address in Farringdon. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. By joining us, youll be helping to make a positive difference to peoples lives and society as a whole, whether thats in our housing, care, development, repairs or central services teams. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. No call is the same
Good chance to develop communication skills in all forms. . Jobs. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. This rating has improved by 7% over the last 12 months. Necessary cookies are absolutely essential for the website to function properly. Positive Experience. Staff and Volunteer opportunities. I've always felt if I have an idea I can put it into practice quite quickly. Historically great at developing staff. First MTR South Western Trains Limited, trading as South Western Railway (SWR), is a British train operating company owned by FirstGroup (70%) and MTR Corporation (30%) that operates the South Western franchise.. During March 2017, it was announced that SWR had been awarded the South Western franchise. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. There are also lots of additional benefits on offer and they stand by the core values of the company. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Be considerate of the fact that were working in your home, Be clear about what you can expect from us. We believe everyone should have a decent home and the chance to live well. Use your usual MyTVH email and password to sign in. 140 Metropolitan Thames Valley reviews. Some team leaders are very knowledgable and helpful, Lack of diversity
A free inside look at company reviews and salaries posted anonymously by employees. However you may visit Cookie Settings to provide a controlled consent. Poor commission structure. This can show up occasionally, including when major corporate projects are being delivered. Find . Get email updates for new Internal Recruiter jobs in United Kingdom.
Metropolitan Thames Valley - Overview, News & Competitors - ZoomInfo Click the link in the email we sent to to verify your email address and activate your job alert. No call is the same
Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Chalkhill residents unveil Memorial Wall as part of project to promote mental health and wellbeing. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious.
Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Do you have what it takes to be one of them? The Memorial Wall is part of a resident-led wellness initiative funded by MTVH, Brent Council Public Health team, Chalkhill Community Trust Fund, and the Young Brent Foundation. The pattern element in the name contains the unique identity number of the account or website it relates to. Founded in 1966 and headquartered in London, England, United Kingdom, Metropolitan Housing Trust is a provider of affordable housing and care and support services.. Police Officer - Degree in Professional Policing (PC-DPP or Pre-Join Degree) Abingdon, Aylesbury, Banbury, High Wycombe, Loddon Valley, Maidenhead, Milton Keynes, Newbury, Oxford, Reading, Slough.
. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead
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John Barry - Projects Director - Metropolitan Thames Valley - LinkedIn They are not authored by Glassdoor. Careers; Staying safe from romance fraud. Pros & Cons are excerpts from user reviews. But opting out of some of these cookies may have an effect on your browsing experience. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. HR Assistant. to work with and autonomy to make decisions. Join us on our mission to make life safer for over 9 million Londoners. 24 Metropolitan Thames Valley reviews. Everything at the moment and will get a lot worse before it gets better. photo: Creative Commons 204. A free inside look at company reviews and salaries posted anonymously by employees. I have had very supportive managers who have encouraged my career progression. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. Metropolitan Thames Valley provides housing at different levels of affordability for people living in London, the South East, East Midlands, and East of England. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Register for School. Youll enjoy a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. By clicking Accept, you consent to the use of ALL the cookies.
Metropolitan Thames Valley Reviews - Glassdoor Lovely supportive team and overall culture within the business. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Visit the Career Advice Hub to see tips on interviewing and resume writing.
Metropolitan Thames Valley Reviews - Glassdoor Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. Salary information comes from 1,909 data . Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.
MTVH (@MetTVH) / Twitter Good chance to develop communication skills in all forms
colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed
Verify your email to use filters. It's sometimes noticeable that there are gaps in terms of organisational development. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. If you dont have an invitation code you can use the MTVH Online support form to ask for one. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Metropolitan Thames Valley. We're always looking to innovate and do things differently. COVID-19 Information. The Housing Ombudsman found severe maladministration for Metropolitan Thames Valley's failures in dealing with a resident's leaking roof and damaged ceilings. TVH has such a light, friendly and open atmosphere; making it a great place to work. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers
A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. See jobs Follow. We believe everyone should have a decent home and the chance to live well. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. Also I have leaked documents of staff who have created entrapment with their private car parking scheme, force tenants to pay up fines whilst using bullying debt collectors putting tenants behind their bills. If you feel we have not met these standards and youd like to tell us about problems youve had with the repairs process, or a repair thats been carried out badly, email: We aim to respond to emails within 2 working days. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Copyright 2023 Metropolitan Thames Valley Housing. Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. These cookies track visitors across websites and collect information to provide customized ads. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls
Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. Lack of communication between different departments. Service. Often mistakes are covered up and rules are rewritten without consistency. This site is protected by reCAPTCHA and the Google Privacy Policy These cookies will be stored in your browser only with your consent. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. The staff are lovely and I have met many wonderful people. It's sometimes noticeable that there are gaps in terms of organisational development. This employer has not claimed their Employer Profile and is missing out on connecting with our community. The staff body are also passionate as a whole about getting behind local causes and fundraising together. They have work to do but they are are good company and will get there. Any smart.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. People are fab to work with, committed and full of ideas for the future. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. But opting out of some of these cookies may have an effect on your browsing experience. Working in Development Customer Care Logos provided by Clearbit The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. This makes them easy to keep track of and to see which candidates we still need references from. They also talk down at customer service staff as if we are beneath them
great ambition and staff team are dedicated, good approach to flexible working. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. The pattern element in the name contains the unique identity number of the account or website it relates to. Metropolitan Thames Valley. I've always felt if I have an idea I can put it into practice quite quickly. Salary: 30,000 - 40,000/annum. I have had very supportive managers who have encouraged my career progression. 1. If you don't have a legacy Metropolitan network log in then your log in is your @TVHA e-mail address and a password you have created for yourself.