I've tried getting a refund for UFC and I can't beings I already did my one refund this year. Here’s the shame list of digital app and game stores that don’t provide customer-friendly refunds:Of course, you can always attempt to contact customer service and ask for a refund, no matter which store you purchased something from. If we grant refund approval; you'll see the refund being processed on your Microsoft account; … Digital games purchased can be refunded within 14 days Sony has changed its PS Store refund policy to allow for PS4 digital game refunds within 14 … You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. However, Microsoft does reserve the right to refuse refunds if they believe the policy is being abused. Digital Software & Video Games Get help using and troubleshooting common issues downloading, installing, and redeeming your digital purchases. To change the account you’re signed in to: Select the account in the upper-right corner of this page, and select Sign out. You’ll have to call or use their online chat service which I think is the easiest. of the kinect fault).Just wanted to note and mention that there is a restriction of how long you have owned/played the game. Thanks to Hans of xbox support. If you still want to submit a refund request and have the order number, you can submit a refund request. You can start the refund request process for any Digital Game Product by signing in to the account that made the purchase at Request an Xbox refund. I've heard of some people getting refunds on digital games. According to research, the game has to have been played at least once, even if just a few minutes. They walked me through a bunch of settings and such, but
By continuing to browse this site, you agree to this use.After you submitted the request, you received confirmation and follow-up emails that included instructions on how to keep track of the status of your request.If you have questions about the process or have not heard anything within 48 hours please reply to the confirmation email sent to you. Press question mark to learn the rest of the keyboard shortcuts.Cookies help us deliver our Services. There's also a chance they won't.Once per calendar year. I decided to start going digital this generation and I started out with Watch_Dogs. Certain content, even under these rules, still cannot be refunded. (I checked all of my own settings and connections).Great! Digital Game Purchase Refund Terms.
provided. And I seriously doubt they are taking a big hit by doing that. Most purchases are not eligible for a refund after 14 days. I have read the terms and it does say that digital games are not eligible for refund at all. Yes, in fact, I just did it! Thanks Roy of xbox support!Did they refunded you the full amount? GTA cant come soon enough. Just tell Apple that the app didn’t work properly or otherwise didn’t meet your expectations and they should refund your purchase. Purchases for consumables, DLC, or in-game purchases are final and not eligible for refunds. Redeemed gifts may be refunded under the same conditions if the gift recipient initiates the refund. All trademarks are property of their respective owners in the US and other countries.VAT included in all prices where applicable.Español - Latinoamérica (Spanish - Latin America).
Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.It doesn't matter. However, if you’re constantly refunding games and never keeping them, Valve might consider that abuse.You can only refund a game within the first 24 hours after launching it. I then decided to purchase Call of Duty Black Ops 4 since the multiplayer for Battlefield was unplayable, and have not had any
I'm sorry to hear that your initial request for a refund was denied.I had a similar situation with a game I purchased on the xbox store a couple years ago. You can follow the question or vote as helpful, but you cannot reply to this thread.Hello, I do not know if this will be possible, but try to contact Microsoft support, they have access to your shopping and gaming history, they are the only ones who can help you in this situation.worth noting that if you have put in a fair few hours or a certain time has passed you will not be eligible for a refund, as you have had a fair usage of it, if you bought it in error though you should be fine (or in your case you can't play it because
This is less time than Steam’s two week window, but you can play for as many hours as you want within the first 24 hours, while Steam limits you to a maximum of two hours.Some stores don’t guarantee a refund, but do offer refunds on a case by case basis. As long as you actually purchase some games and keep them without refunding them, you’re probably fine. Sorry that didn't help.Sign in to manage your account and support cases. You can only refund a game within the first 24 hours after launching it.
provided. And I seriously doubt they are taking a big hit by doing that. Most purchases are not eligible for a refund after 14 days. I have read the terms and it does say that digital games are not eligible for refund at all. Yes, in fact, I just did it! Thanks Roy of xbox support!Did they refunded you the full amount? GTA cant come soon enough. Just tell Apple that the app didn’t work properly or otherwise didn’t meet your expectations and they should refund your purchase. Purchases for consumables, DLC, or in-game purchases are final and not eligible for refunds. Redeemed gifts may be refunded under the same conditions if the gift recipient initiates the refund. All trademarks are property of their respective owners in the US and other countries.VAT included in all prices where applicable.Español - Latinoamérica (Spanish - Latin America).
Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.It doesn't matter. However, if you’re constantly refunding games and never keeping them, Valve might consider that abuse.You can only refund a game within the first 24 hours after launching it. I then decided to purchase Call of Duty Black Ops 4 since the multiplayer for Battlefield was unplayable, and have not had any
I'm sorry to hear that your initial request for a refund was denied.I had a similar situation with a game I purchased on the xbox store a couple years ago. You can follow the question or vote as helpful, but you cannot reply to this thread.Hello, I do not know if this will be possible, but try to contact Microsoft support, they have access to your shopping and gaming history, they are the only ones who can help you in this situation.worth noting that if you have put in a fair few hours or a certain time has passed you will not be eligible for a refund, as you have had a fair usage of it, if you bought it in error though you should be fine (or in your case you can't play it because
This is less time than Steam’s two week window, but you can play for as many hours as you want within the first 24 hours, while Steam limits you to a maximum of two hours.Some stores don’t guarantee a refund, but do offer refunds on a case by case basis. As long as you actually purchase some games and keep them without refunding them, you’re probably fine. Sorry that didn't help.Sign in to manage your account and support cases. You can only refund a game within the first 24 hours after launching it.