IT service portfolio management core components include: Some specific objectives of service portfolio management include the following: The entire process of service portfolio management is handled by the service portfolio manager who is responsible for the effective implementation of the process and bringing about the desired results.
The main purpose of service portfolio management is to make sure that the service provider has a proper mix of services to meet their overall service strategy.

Objectives of Portfolio Management. Finally, a good portfolio of growth stocks often satisfies all objectives of portfolio management.

This page was last edited on 28 June 2020, at 14:18. To review each service under the Continual Service Improvement Process. There are 4 major phases of activity in service portfolio management: This phase involves collection and validation of the entire inventory consisting of all the existing and proposed services, including their business cases. The main idea behind service portfolio management is to bring down the complications in the IT processes and establish a greater understanding regarding the association or correlation between different services falling under the realm of IT management. All rights reserved, DevOps Foundation® is registerd mark of the DevOps institute, COBIT® is a trademark of ISACA® registered in the United States and other countries, CSM, A-CSM, CSPO, A-CSPO, and CAL are registered trademarks of Scrum Alliance, Invensis Learning is an Accredited Training Provider of EXIN for all their certification courses and exams. The organization is provided with an insight into the difference that the IT service would create and the impact it would have on the business.

ITIL Service portfolio lists three types of services under Service Portfolio Management Process, they are: Live Services (Also known as Service Catalogue), Service Pipeline, and Retired Services (A.K.A Dead Services).. Live Services or Service Catalogue: It is a database of all the current service offerings by a service provider, which are readily available for deployment.

Scope of Portfolio Management. Overall the service portfolio management ensures enterprises take correct decisions in the form of investment, justifying the business case, and having a clear understanding or expected ROI. The scope of service portfolio management encompasses the following: Services which are planned to be delivered, Services which are presently being delivered, Services which have been withdrawn from service. These objectives, if considered, results in a proper analytical approach towards the growth of the portfolio. Number of new services Number of services added to the service portfolio during the reporting period. Meaning Definition Scope Articles. The main purpose of Service Models is to facilitate an understanding of what service components, assets and other resources are necessary to create the service, including their interactions. The process is one by which a service provider can manage their investments across the service lifecycle by taking into account every service in terms of the business value provided by it. ITIL V3 introduces the process for managing the Service Portfolioat the strategic level.

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Process Description

Service portfolio management ensures that the service provider is offering right combination of services to meet the customer’s need.

The objectives of service portfolio management are: To enable a service provider to investigate and make decisions regarding which services need to be provided and which of them need to be retired.

Thinking Portfolio makes prioritisation easier and more transparent for the Municipality of Westland, Download Updated Thinking Portfolio Case Studies E-book, Thinking Portfolio helps Erasmus University to direct digitisation through Portfolio Management, Through Thinking Portfolio the central IT-organisation of the UMC Utrecht has a better grip on projects and ideas, Thinking Portfolio offers the Province of North Holland support from idea phase to project completion, Thinking Portfolio helps Vlaardingen improve its digital service, Services already in the process of being designed, Services already available for use (service catalog), Services no longer available for use or deployed services.

The Service Sponsor is the person or board responsible for the budget and specific costs related to a service.

With this understanding, the service provider can control and manage decisions about its service throughout the service lifecycle. This is based on risk analysis and … The Service Charter is a high-level description of a new or substantially changed service and the approach to build that service.